LE Mental Health Online Training

Advancing the mental health training of police officers & protective service officers

nu.protraining.com

Police and protective service officers often find themselves in situations where they are responding to an individual who is, or appears to be, mentally ill.

These interactions often lack understanding between both parties and require training to enhance positive outcomes. As such, this eLearning course has been designed to provide an introduction or refresher program to actively educate officers on key skills needed when interacting with individuals.

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Course Description:

  • 90 minutes

  • 4 modules comprising different mental health scenarios

  • Consultations with an international advisory board including police, researchers, mental health professionals, adult educators and individuals with lived experiences have aided in the development of scenarios and eLearning topics learners will view as relevant to their daily work.

  • Immersive and Interactive eLearning with imbedded first person video

  • Scenario based training with learner interaction through decision points

  • Gamification experience including integration of a narrative context, feedback, and three-dimensional environments.

  • Immediate application of skills learned in eLearning portion during closing video

  • Appropriate for all members of organization

  • Evaluation component provided for all organizations

  • Focus on improving behavioural skills

Learning Objectives:

  • Demonstrate empathy, recognizing emotions others are feeling, and responding appropriately.

  • Demonstrate positive communication techniques that emphasize active communication.

  • Demonstrate positive communication techniques that focus on proper body language techniques.

  • Demonstrate de-escalation strategies that focus on defusing the situation.

  • Demonstrate strategies when subject is defensive, uncooperative or threatening.

  • Understand strategies to utilize in regards to follow up, and prevention of reoccurrence.