911 Dispatch

Arkansas Telecommunications- 9-1-1 Telecommunications Disability Awareness Training

September 25, 2017 – September 26, 2017
Jacksonville Police Department 1400 Marshall Road Jacksonville, AR 72076

Niagara University’s First Responder Disability Awareness Training (NU FRDAT) helps to both sensitize and educate on how to effectively identify, address, and respond to various disabilities that 911 professionals may encounter in the line of duty. The National Emergency Numbers Association (NENA) recognizes this program as the only comprehensive disability awareness training program for emergency dispatchers.

The curriculum was developed with input from the New York State 911 Coordinators Association and these Train the Trainer sessions are customized specifically for dispatch personnel. The instruction will highlight speech and cognitive challenges, relay services, Person First Language, and disabilities defined specific to 911 calls.

Please contact for more information:
Liz Jones
Telecommunication Training Coordinator
Arkansas Law Enforcement Training Academy
P.O. Box 3106
East Camden, AR. 71701
Phone: 870-574-1810

Register Today!